Frequently Asked Questions
Here’s what people ask us
Find answers to your common queries about our premium house cleaning services.
General House Cleaning FAQs
Our standard house cleaning covers all major living areas, including kitchens, bathrooms, bedrooms, and common spaces. This includes dusting, vacuuming, mopping, sanitizing surfaces, and detailed cleaning of high-touch areas to ensure your home feels fresh and spotless.
Yes! Every home is unique, and we offer fully customizable cleaning plans. You can request specific tasks, prioritize certain rooms, or add services like appliance cleaning to fit your needs.
We offer flexible scheduling options including weekly, bi-weekly, and monthly cleanings. The ideal frequency depends on your lifestyle, household size, and personal preferences. Eco-Friendly products are available upon request during your scheduling.
Not at all. Many clients provide secure access instructions. Our vetted cleaners are trustworthy and respectful of your space, so you can feel confident whether you’re home or away.
Deep Cleaning FAQs
Deep cleaning is more detailed and focuses on areas often overlooked in regular cleanings, such as baseboards, inside cabinets and built-up grime in kitchens and bathrooms.
We recommend a deep cleaning every 3–6 months, or before starting recurring service, moving in/out, or after special events. Eco-Friendly products are available upon request during your scheduling.
Absolutely. You can request add-ons like oven cleaning, refrigerator cleaning, or targeted areas that need extra attention.
Move-In/Move-Out Cleaning FAQs
This service includes a full top-to-bottom cleaning of the home—kitchens, bathrooms, living spaces, and interior windows—ensuring the space is spotless for the next resident.
We recommend booking as early as possible, especially during busy moving seasons, to ensure availability that aligns with your schedule.
While we can’t guarantee deposit returns, our thorough cleaning services help ensure the home meets high cleanliness standards often required by landlords and property managers.
Recurring Maid Service FAQs
Recurring services help maintain a consistently clean home, reduce buildup of dirt and grime, and save you time so you can focus on what matters most.
Yes, we offer flexible scheduling. You can adjust, skip, or reschedule cleanings as needed.
Airbnb Cleaning FAQs
Yes, we provide flexible scheduling to accommodate fast turnovers and ensure your property is guest-ready on time.
Upon request, cleaners can report issues or damages after each visit. Restocking services can also be customized based on your needs.
Trust & Booking FAQs
We work with thoroughly vetted, experienced cleaners to ensure professionalism, reliability, and your peace of mind.
Booking is simple—just choose your service, select a date and time that works for you, and customize your cleaning preferences.
Customer satisfaction is our priority. If something isn’t right, let us know and we’ll work quickly to make it right.
